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Bruce M
1 reviews | Active since Aug 2017
17 Mar 2021, 19:21
takelot.dum
Ordered a new dishwasher on 13 March. Received a notification that the order had been despatched on Tuesday 16 March (no problem with that - weekend, etc.). Then comes the confirmation that delivery is expected to be before 17h00 on Wednesday . . . . 24 March! Eight days in transit from Cape Town to Bonnievale - a mere 180Km away? And I was charged an additional R200 for delivery of a large, heavy appliance (which in itself is not terrible). What ****** useless courier company are these clowns using?? I could probably order from Amazon (not that I would EVER do business with Jeff Bezos) and have it delivered from the USAQ in less time than that.
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Bruce M's updateReviewer Update
18 Mar 2021, 07:01After contacting takealot.com about the ridiculous eight-day delivery time, I received two prompt responses as well as the promise to escalate the complaint with the courier company. And - viola! - this morning at 06h37, the courier was at the gate with the dishwasher. Great work by takealot, and one wonders why the courier needed the heft of the company to get them up and running. I'll happily change the title of this review to "takealot.brilliant". Five stars: *****
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Bruce M's update18 Mar 2021, 07:01
Reviewer Update
After contacting takealot.com about the ridiculous eight-day delivery time, I received two prompt responses as well as the promise to escalate the complaint with the courier company. And - viola! - this morning at 06h37, the courier was at the gate with the dishwasher. Great work by takealot, and one wonders why the courier needed the heft of the company to get them up and running. I'll happily change the title of this review to "takealot.brilliant". Five stars: *****