Takelot useless

Worst online shopping experience ever. Previously used takelot and orders were delivered quickly. One return of wrong item and it was refunded quickly. Last order took weeks to be delivered and there was wrong items. Logged return immediately and items were only collected the next day. Was told to wait for two days for refund. Still waiting, days after items were collected. Lots of excuses from call center agents. Not happy. Will be using desertcart from now on for online shopping. Order number #***