Takelot sellers portal ignores you and is totally inefficient. Seller Portal, worst service ever

My seller ID is 11019. I have been battling since the beginning of February to collect my products, returns, from December and January, lost pick errors, and not receiving the relevant emails to collect. If I have sent about 30 queries re these products and called countless times. I joined Takealot when they started in 2015, and over the years from having service I am now receiving disinterested service. So disappointing, and frustrating. Takealot has become chaotic and seller support, both on the seller porrtal and by email has been totally useless and unprofessional, or I could say, totally disinterested. I may be small fry, but putting on average 160 items at a time on the website, I find this impossible to accept or deal with. I have the feeling that when I finally have succeeded in getting a brief reply from seller report, nothing has ever been sorted out. I have strong feeling that your seller support hopes I will get tired ND FORGET ABOUT IT. iN PRINCIPAL I am not going away. Perhaps this complaint will also be relegated to "stuff of no importance"