TAKELOT refuses refund

Minus one star actually… TAKELOT IS REFUSING TO REFUND ME FOR AN ITEM THAT I RETURNED STILL IN PACKAGING. THEY SENT ME THE WRONG ITEM, I RETURNED IT THE SAME DAY THAT IT WAS DELIVERED. THEY REFUNDED ME FOR THE CHEAPER, INCORRECTLY DELIVERED ITEM AND THEY ARE REFUSING TO PAY OUT THE BALANCE OF THE ITEM THAT I ACTUALLY ORDERED. THEFT MUCH?!?!?!? #AmazonWillCickYourAss