Takelot - Poor delivery services

Poor service deliveries I order from takealot, my parcel was schedule for delivery on the 1st of June 2023, nobody contacted me, when I look on my takelot to track my delivery, I see they had a note saying they can't get hold of me, which is not true, no miss calls on my phone even. Friday exactly the same messages. Saturday exactly the same messages, when phoning all excuses was giving to me. this is really poor delivery services. The drivers surely are not calling customers to confirm if they dont know where the area is.