Takelot Pathetic service and false advertising

I have purchased 2 electrical heaters from takelot on June 2022 and made payment as requested immediately. The heaters went was on sale for less 92% and expected delivery date was for today, 13 June 2022. Yesterday when I tracked the order the estimated delivery date was changed to 24 June 2022. This morning I received a cancellation email stating there is no stock but when we checked online, there is stock and the price is set higher. This has now been the 2nd time we have been faced with the same dilemma where there was an item on sale and other informed it was out of stock which we re purchased at a higher price of the same item.

The item we bought now was on sale once again and at a reduced price. This is not our problem as the customer, we went online purchase and processed payment and almost 2 weeks later we informed that there is no stock but online it shows stock available. How is this possible. Secondly, why advertise goods at a reduced price and inform customers there is no stock. Whether this was an error on takelot side, it is not the customers problem as when you purchase good say any store, the price you see is the price you get whether is be thousands in difference but the customer get what was seen and pay that price exactly.

This is totally unacceptable and poor and pathetic service from takelot and also not being the 1st time we have experienced exactly the same thing.

Why advertise and inform a customer that there is no stock but yet there is at an exuberant price increase and I’m sure if we should purchase it now at the price shown we will get delivery by Wednesday😡😡😡😡 I am not prepared to accept the poor and pathetic response we received today and would like my heaters I paid for at the price given at the time of purchase