Takelot - officially the new hell service provider!

On the 25th July 2021 I placed an order with Takealot, the app showed the delivery to arrive by the 30th July 2021.

On the 30th July 2021 the driver called and confirmed my area and address but said I had insufficient address details.

the app showed insufficient details too, but what's weird is that they have delivered so many packages to my address they found it in the past but they can't find it now? So what they actually mean is that with all the partnering with external forces and the improvements to technology they still cant find an address they've been to on multiple occasions? hahahaha what a joke.

Then multiple emails with bull**** and more bull**** replies one saying it was the address, another giving me my full address info "they got from the system" to confirm if its correct... hmmm how did you suddenly get my address when my details are insufficient?

Then another mail to please be patient the matter is escalated the package was lost in cargo hahahaha and then get this another mail to ask if I want the money credited to my Takealot account or w\do i want a replacement? How can I not be frustrated with all this bull****.

They mess up tell me bull**** stories want to refund my money to my takelot account to do WHAT??? Go through more hell with another order and more bull**** emails saying insufficient address information???? Please spare me the horror and your pathetic stories and drama you create, option 2 is a have a replacement order. I request a replacement order.

Yesterday I received another mail... you guessed right more bull**** hahaha they said they need to escalate my replacement What the FFFFFF???? you really are the worst!!!!

This is the worst service after Telkom hahaha OMG you have made it to being the worst service provider you're officially the new Telkom.

How long does it take to deliver a package another 2 or 3 weeks after you mess up or wait better still, WHAT is your new pathetic excuse? The suspense is killing me.