EH
Elizabeth H
1 reviews | Active since Mar 2009
18 Jan 2016, 14:12
TAKELOT of time and doesn't deliver
Order ***.This is becoming ridiculous. If I knew they didn't have the items in stock I would have sourced them elsewhere. I still haven't received any items ordered to date besides an undertaking from them to have the books delivered by the 9th January. It's the 18th January now and all I have received are emails apologising for the inconvenience but no confirmation of a delivery date.
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takealot.com's replyOfficial
18 Jan 2016, 17:51Hello alchemy8,
Thank you for taking our call today to clarify the delivery date you have misread to be 9 January where the promise date for your order is 9 February.
This is a simple mistake we all make and we understand how frustrated you must have been thinking that your order was delayed.
We are sorry that this wasn't communicated to you earlier. We have now sent out instructions for the available items to be sent out to you in the mean time.
You will receive the remaining item on the promise date of delivery on 9 February 2016.
Regards
Takealot.com
Thank you for taking our call today to clarify the delivery date you have misread to be 9 January where the promise date for your order is 9 February.
This is a simple mistake we all make and we understand how frustrated you must have been thinking that your order was delayed.
We are sorry that this wasn't communicated to you earlier. We have now sent out instructions for the available items to be sent out to you in the mean time.
You will receive the remaining item on the promise date of delivery on 9 February 2016.
Regards
Takealot.com
takealot.com's reply18 Jan 2016, 17:51
Official
Hello alchemy8,
Thank you for taking our call today to clarify the delivery date you have misread to be 9 January where the promise date for your order is 9 February.
This is a simple mistake we all make and we understand how frustrated you must have been thinking that your order was delayed.
We are sorry that this wasn't communicated to you earlier. We have now sent out instructions for the available items to be sent out to you in the mean time.
You will receive the remaining item on the promise date of delivery on 9 February 2016.
Regards
Takealot.com
Thank you for taking our call today to clarify the delivery date you have misread to be 9 January where the promise date for your order is 9 February.
This is a simple mistake we all make and we understand how frustrated you must have been thinking that your order was delayed.
We are sorry that this wasn't communicated to you earlier. We have now sent out instructions for the available items to be sent out to you in the mean time.
You will receive the remaining item on the promise date of delivery on 9 February 2016.
Regards
Takealot.com