TAKELOT NO LONGER CARE

Ordered and paid from takealot.com on 23 November was advised delivery no later than 4 December. Delivery extended to latest 6 December. On reviewing website on 6 Dec delivery was still listed as 6 Dec. At 15:25 I called Takealot to query delivery as I had arranged for someone to be at the delivery address all day to receive parcel .I was initially advised that Takealot have no trucks available and delivery would be only tomorrow. I explained that there would be no one available to receive goods on the 7th December and asked to speak to a supervisor. The supervisor advised me that due to a backlog delivery was delayed. No explanation was given why I was not informed of the delay and why website still stated delivery was on schedule. Supervisor promised to check with courier company when delivery could be done and revert back to me - I am still waiting for this feed back. I called takealot again at 16:53 and got no joy . I spoke to Rafik call ref ********** and was again advised due to backlog only scheduled for 7 Dec. No time could be given even when I advised that someone needed to take time off work to receive large parcel Takelots business ethics exclude the requirements of their customers - they have lost their values and expect their customers to bow down to them THIS IS LAST BUSINESS I WILL EVER DO WITH THEM and I strongly recommend people to consider alternatives