Takelot messes up AGAIN...

I placed an order on 05/10/2015 and was given a delivery date of 16/10/2015. I received the order today 07/10/2015 and 2 of the items was not included. When i called Takelot the lady said to me that it will only be delivered on the 16th of October as they had no stock and they were doing me a favour by delivering early and i should be greatful. Firstly, she has no right to tell me that I should be grateful and that they delivered early as i was expecting the FULL DELIVERY on the 16th of October. <br> Secondly, it is common courtesy to call a customer and inform them that there is no stock and would i like to wait for the stock or order something else. I keep saying it that there is absolutely no communication at Takealot and the with customer. Lastly, the customer services clerks are rude. Takealot has messed up every single oorder of mine.