Takelot dissapointment

I basically had enough now!!!!! I order a few items on the 30th of June for our office. a few days later only 3 out of the 11 items arrived as well as an item I did not order.

It has been more than a month now and Takealot STILL CAN NOT sort out the problem. I have been on the phone numerous times, every time with a different operator promising to sort out the problem. Every time we need to log a return on the items we have not received so that they cancredit us, BUT still they can't sort it out. I have waited long enough, I don not want anymore excuses, I want my credit on all the items I did not receive ASAP