TAKELOT DELIVERIES , is busy falling apart!!!

I am livid and angry , I dont know what is going on with takelots deliveries lately , I had 2 orders now where delivery is a hassle , I am 2 blocks away from there umhlanga collections , normally once I get my sms they here within an hour and lately you have to beg for assistance , Takelot get your act together , as of today I will not be a customer anymore and I am cancelling my takelot more aswell , I will much rather go to a store and get it myself , so much for you great service if there isnt any and your staff at the call center is extremely rude