Takelot. Com

I didn't receive the item that I ordered. When returning the item I asked if their was anyway to speed up the delivery of the item I was supposed to get I was told I must just wait. I asked to see the manager he said he will email his supervisor and see if he could put urgency on it and then email me. I asked if their is anything more I must do for him or receive stating I have returned the package. He told me no their are cameras I must just give him the order number. I never received an email and close of day was approaching and I explain to him it was very urgent because it was for work purposes and I need to make arrangements. I wanted to phone to find out but couldn't find a number anywhere online for the collection depot. I phoned their help line and explained the situation to the guy. He said he will phone the wearhouse and give me feedback. I explained to him they close at 5 and that it is roughly 4 shouldn't I go and find out he ensured me that it would not be necessary. I never received an email. The following day I received an email from the persons phone who I had used to make the call and they had emailed them. I don't consider and email with instructions on how to log a return feedback on how I can get what I ordered to me ASAP. I then had to still log my return online only starting the return process on a Sunday morning after I had told them how urgent it is I don't think that is looking out for your customers needs after giving them something they never ordered