PS
Pamela S
1 reviews | Active since Jun 2015
24 Nov 2015, 15:06
Takelot!!!!
My fiance ordered a Russell Hobs fan and we could see it was \in stock"we waited and waited and was told that we will get it in 10 days. what? <br> I called them and they said it wasn't in stock and sent our money back.<br> <br> This one really gets to me"
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takealot.com's replyOfficial
24 Nov 2015, 17:31Hello PamSol,
We do our best to ensure that all information displayed on our website is accurate and up to date, including stock availability. We're sorry that this wasn't the case with your Russel Hobbs fan and for the disappointment caused when we had to cancel the order. Due to the nature of some products such as the SD card you purchased, they can become faulty and cease to function as one would expect. We therefore make provision for this in our returns policy which we gladly offer to customers in cases like these. In order to continue to offer this option to all our customers need to adhere to the terms and conditions of this policy. One of which is to provide all items and accessories that was included in the initial purchase when returning the item.
Our complaints team hasn't been able to reach you on the number available to us and have therefore sent you an e-mail to which you can reply at your soonest convenience. We'd really like to assist with this matter and look forward to hearing from you.
Kind Regards,
takealot.com
We do our best to ensure that all information displayed on our website is accurate and up to date, including stock availability. We're sorry that this wasn't the case with your Russel Hobbs fan and for the disappointment caused when we had to cancel the order. Due to the nature of some products such as the SD card you purchased, they can become faulty and cease to function as one would expect. We therefore make provision for this in our returns policy which we gladly offer to customers in cases like these. In order to continue to offer this option to all our customers need to adhere to the terms and conditions of this policy. One of which is to provide all items and accessories that was included in the initial purchase when returning the item.
Our complaints team hasn't been able to reach you on the number available to us and have therefore sent you an e-mail to which you can reply at your soonest convenience. We'd really like to assist with this matter and look forward to hearing from you.
Kind Regards,
takealot.com
Best regards,
takealot.com's reply24 Nov 2015, 17:31
Official
Hello PamSol,
We do our best to ensure that all information displayed on our website is accurate and up to date, including stock availability. We're sorry that this wasn't the case with your Russel Hobbs fan and for the disappointment caused when we had to cancel the order. Due to the nature of some products such as the SD card you purchased, they can become faulty and cease to function as one would expect. We therefore make provision for this in our returns policy which we gladly offer to customers in cases like these. In order to continue to offer this option to all our customers need to adhere to the terms and conditions of this policy. One of which is to provide all items and accessories that was included in the initial purchase when returning the item.
Our complaints team hasn't been able to reach you on the number available to us and have therefore sent you an e-mail to which you can reply at your soonest convenience. We'd really like to assist with this matter and look forward to hearing from you.
Kind Regards,
takealot.com
We do our best to ensure that all information displayed on our website is accurate and up to date, including stock availability. We're sorry that this wasn't the case with your Russel Hobbs fan and for the disappointment caused when we had to cancel the order. Due to the nature of some products such as the SD card you purchased, they can become faulty and cease to function as one would expect. We therefore make provision for this in our returns policy which we gladly offer to customers in cases like these. In order to continue to offer this option to all our customers need to adhere to the terms and conditions of this policy. One of which is to provide all items and accessories that was included in the initial purchase when returning the item.
Our complaints team hasn't been able to reach you on the number available to us and have therefore sent you an e-mail to which you can reply at your soonest convenience. We'd really like to assist with this matter and look forward to hearing from you.
Kind Regards,
takealot.com
Best regards,