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maud M

1 reviews | Active since Jul 2014

12 Sept 2025, 13:54

Takealot’s service is absolute bottom of the barrel.

Takealot’s service is an absolute nightmare. *********** staff, zero respect for customers, and no solutions after wasting over an hour on the phone. They changed my order date twice, and I still haven’t received my order placed on August 31st. “Cassie,” who claimed to be a team leader, wasn’t even remotely qualified. Jade was just as useless, making empty promises like a “R 100 image” . I’m a regular customer and after spending more than R100 just calling to fix their mess, their so-called “team leaders” refuse to pick up. Chat support is unhelpful. Honestly, this is the worst customer service I’ve ever experienced. Don’t waste your time or money.

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