Takealot......of ****

Wow! Have we taken a lot of ****!!!! My advice to everyone is do not place a large order all at once from Takealot and do not order anything in the hope of it coming in time for Xmas. In early November l placed an order of 41 items so as you can imagine it was a sizeable amount. How it has gone is as follows: I have received several notifications about the delivery arriving on the day so l waited in and they didn't arrive. I was notified twice that my order was lost. Then l was notified that it was handed to an incorrect courier. One couldn't make this **** up if one tried. While l understand it is a very busy time of the year, our unemployment rate stands at 45% . Doesn't it make sense to take on more staff. It doesn't stop at this. I received 5 items one day and 1 item a few days later. I await 35 more and l am not going to tolerate receiving them in dribs and drabs. This is not even a joke. I think Eskom is even functioning better at the moment. They don't even deserve 1 star. That is generous. They should be rated sub zero. I have never had such terrible service from any company. They don't deserve further custom from me at all. On Friday l called Customer Service. The person l spoke to said she would send this to top management as she understands the severity. Today is Monday and they have had all day but nobody has got back to me. Had l not paid upfront l would have told them where to go.

There is no continuity with their customer service agents. Forget sending emails as you have to repeat the same story each time. They write back and ask for the order number that is in the subject line. How do companies of this size manage to stay in business. This must be happening to many people. It is unacceptable on every level. I would strongly recommend that people stop supporting this Mickey mouse excuse of a company. If they are resting on their laurels thinking that they have the monopoly of the market, they have made a huge mistake. They are going to see their bums if they continue like this. I am extremely angry, upset, disappointed and actually disgusted by them. If they can't cope they should close their doors. The least they can do is keep in regular contact with customers. Nothing makes me want to ever support them again. People, if you want reliable service -DO NOT USE THIS COMPANY unless you have time and patience to handle this 5th world ****. I am so done with them. If people know what is good for them, do not order from them. Their only promise and guarantee is **** SERVICE.