Takealot/nightmarealot

I know Takealot wipes there asses with bad revues but , on 27/11/2019 i paid them over R4000.00 for Christmas gifts for my clients delivery date set by them 11/12/2019 . They then moved the date to 12/12/2019 because of the flooding on gauteng and kzn 100% understandably . Then the fun started there own courier guys decided as the weekend of the 16th is a long weekend they are taking extra long of i got a message from takealot on 12th at 09:00 your delivery will be today then at 09:10 a message from the courier guys you where not available in a town 100km away from me the delivery is rescheduled for the 13 i phoned takealot told them the gifts is for Friday the 13th they promised me a delivery . On 13th 09:00 message your delivery is today at 09:08 from the courier company you where not available in a town 200km away rescheduled for 17/12 i phoned again and said noooo i dont accept the person on the phone admited how much trouble they have with with there own courier people employed by takealot and asked for 1 more chance and promised on Saturday 14th i will have my parcel .Low and behold Saturday 09:00 message your delivery is today 09:03 ''you where not available in a nother province 400km away from where i am reschedule for 17/12 . Bare with me there is a part 2 to this delightful tale . i the phoned them and said cancel then for 2 months it took about 27 phone calls to get my refund