Takealot.com's Pathetic Customer Service

Shocked as a longtime customer by the pathetic excuse of customer service! They take hours to read a message on Facebook (even though they are online the whole time) and they DO NOT read the messages correctly, just giving *********** replies.

Had an initial problem with delivery (which I reported through Facebook), but just not getting service/results. Still waiting on calls from the relevant department(s), seeing as only Fedex contacted me.

I want to speak to the most senior official as this is UNACCEPTABLE! I will cancel all current and future orders and warn every person I know of how pathetic your services are.

God, I miss Kalahari!