MR
Morne R

1 reviews | Active since Jul 2010

19 Jun 2018, 20:16

Takealot.com wasting time with out-of-stock suppliers

I ordered a Leaf Blower on the 10th of June 2018 and paid with eBucks, On the 19th of June 2018 I received an email notification that the supplier is out of stock and my order has been cancelled. No option to decide if I want to wait for the supplier to get new stock or if I choose to cancel the order. I am being dictated to that my order has been cancelled and my account will be reloaded with the credit. So now I am forced to spend the money on something else with Takealot.com instead of taking it to some other face-to-face provider who will be able to assist me. Takelot, why don't you remove out-of-stock suppliers from advertising on your website??? And why did it take you 9 DAYS to realise the supplier was out of stock???

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Replies (1)
MR
Morne R's update21 Jun 2018, 06:51
Reviewer Update
There is something I don't understand. This same product is still being advertised with status "In stock". Is that not blatantly lying to get people to continue ordering the product only to be informed 9 days later that 'oops sorry we made a mistake, the supplier is actually out of stock'?