TAKEALOT.com - the WORST Online shopping experience EVERRRRRR

I placed an order ( ********** 7) and made payment. it still showed awaiting payment. THEN i contacted you (on a USELESS SYSTEM) and said i paid. You asked for proof - i sent proof. THEN you cancelled my order saying "That's okay. We know life gets busy. Simply visit takealot.com to place a new order." WHAT??? REALLY??? THEN 30 minutes later i get a message my order is being processed and payment has been received!! Do you ACTUALLY have CLUE, regardless how simple, of what you are doing?? I mean SERIOUSLY?? You have the WORST contact system EVER (due to hiding from dealing with the nonsense you deal out on a personal basis!!!)