Takealot.com Service Utterly Disappointing

I've had so many bad interactions with Takealot.com and the latest one was the final straw. I will no longer support them. They delivered my item to the wrong pick up point and I had to go back on 3 separate occasions over 2 weeks before I eventually got my item. I lodged several complaints and have still received zero feedback aside from one email saying that they are "investigating and will respond as soon as possible with a resolution"... ja right. Their products are not priced well enough to justify the constant irritation that is their service delivery. I am unfortunately just a statistic to them and my complaints and bad reviews will most likely go unnoticed.

I highly encourage everyone considering to purchase something from them to re-evaluate and perhaps support smaller online retailers who might not give you free delivery to the value of R80 but who will literally bend over backwards to keep you smiling and fight for your business.

Myself, my family and as many friends as I can convince will never purchase from takealot.com again.

I also invite Takelot.com once again to contact me for my open and honest feedback as I don't believe that the problem lies only with the few people I dealt with but rather the systems and processes they have chosen to put in place which limits the control a service agent actually has over your issue.