Takealot.com service is quite pleasant

I bought a griller from Takealot - without noting, the item was actually out of stock and I only realised when they sent me a confirmation email re: my order. I sent them a message on Facebook indicating that I needed the item delivered earlier or my order cancelled and refund processed. Without any back and forth communication or hassles, Takealot was very pleasant to deal with - they simply cancelled my order and a business day later my refund was processed.

Thank you Takealot - I will keep on buying from you, now making sure I check availability ;)