Takealot.com/ no delivery

Good day

I went online on 23/11/2018 to order a weber with a few accessories. I tracked my order ( ********** 8) and was advised that it will be delivered on 6/12/2018. When I called the call centre they told me that it was not out for delivery and that they will get back to me, im still waiting. The next day 7/12/2018 I was advised that it is out for delivery and that I should receive my order between 08:00-17:00.By 15:00 the same day I called them again and was told that I should definitely receive it before 17:00. I received a messag at 19:00 that the truck has broke down and should receive my delivery on 10/12/2018. I phoned again after 19:00 to find out why only on monday when there delivery hours show 08:30-12:30 on weekends? They told me then that my order is to large and that they would need another courier to fit my order. On Saterday 8/12/2018 I called them again to find out if I can drive through to the storage facility and collect it myself. I was told that they will get back to me because they are not able to track my order. I phoned then for a second time, speaking to a diffrent consultant and was advised that I could no longer collect my order for security reasons. I made plans for Saterday to host my family and takealot did nothing to deliver my order since Thursday 23/11/2018.