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yusuf P

1 reviews | Active since Apr 2016

08 Oct 2020, 13:36

Takealot.com edits invoice of customer

I would like to bring to the attention of all coffee addicts who purchased the siemens EQ9 S500 from takealot.com and received the eq 500 .I recently purchased one as a gift for my wife ,it was listed as "Siemens EQ9 S500" AND HAD ALL THE SPECS of that coffee machine .I called and emailed to notify that it was incorrect machine. I was told it would be returned with correct item. I went back on to takealot.com n checked my profile to see the purchase and to my surprise it shows that I had infact purchased siemens eq 500,at the time of purchase I screen shotted the proof and specs along with tracking number which states that I purchased the siemens eq 9 s500.why did they change my invoice is that not *****,they futher went on changed the specs to make it look like i was wrong .takealot did not give me receipt at time of collecting at they pick up point so it was easy for them to edit my invoice without my knowledge. It is really frustrating dealing with takealot people in charge of queries never return calls .the correct item was removed of website due to no stock apparently.this has been going on for weeks its really frustrating .I want to know why did they edit my invoice, is that not *****.

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