Takealot.com disappointed!

I placed an order on 2/6/21 and paid for express delivery the next day. I got an sms saying it will come before 5oclock, however no sign of the driver at 7 at night. There was no communication informing me of a delay. I emailed the next day and was told it's being investiged. Still no news on 05 June. No communication from ANYONE on the takelot team. I needed this item urgently. Disappointing customer service !