Takealot.com - BAD COMPANY.

I will give them -10000 if I could. This is TOTALLY unacceptable. I order something from Takealot on the 2nd December with a 5 - 7 day delivery. On the 12 December the totally wrong item was delivered so I sent it back. Today 18 December I am told that the article can not be shipped, and my account has been credited for the next purchase. 1. THERE WILL NEVER BE A NEXT PURCHASE FROM ME FROM TAKEALOT. 2. I now have to tell my grandson that Father Christmas has no gift for him. 3. I do not want credit; I want my grandson to have a Christmas gift. 4. Today 18 December I can still order the exact same article with 5 -7 days delivery, how is this possible!!!!!! 5. I requested a Manager-type person to call me. However, I am not holding my breath as they will be too AFRAID to call.