takealot.com - a company to rip you off

I recently bought a humidifier. After a month stopped working. I went to takealot site. I realized that they have NO email, NO telephone for contact. A fly-by-night garbage company. Anyway, I got an automated reply that they will collect the item yesterday (04 July 2018) at 14:00. Never pitched up. Typical African nth world country, no work ethic, no IQ. Cretins!