Takealot.com

Twice I have experienced in this month poor service with regard to delivery. A delivery that should have happened yesterday Tuesday 17th December di not happen. I called the call centre and was advised that it would take place by 7pm. It did not. Today I receive a message that delivery will be today. I had advised the call centre agent that I am not at home today or tomorrow but obviously that is not communicated. Takealot just does what suits them and does not consider that I change plans to sit at home all day waiting for a delivery that does not happen and then decides to deliver hen I specifically say I will not be at home. As I have stated this is the second time this month that this has happened. I have managed to contact the call centre again and the agent now tells me that the item is not even ready for delivery. I read the other comments here and see that Takealot really need to up its game. This will be my last order and transaction with them.