Takealot.com

I am so disgusted with the service. I recently ordered 2 items off the website. When my package arrived it was someone else's package ..... I immediately informed the customer care division. It was handle by not 1 but 3 other call centre personal, who just did not get back to me. Instead I only receive a stupid mail that informs me that the problem is being handled. No feedback or call..... I have to call every time to find out what is the status of delivery. Now, I am sitting and waiting for my order to arrive, this has been going on for the last three days. I will NEVER EVER purchase anything from them in the future.