TAKEALOT.com

I bought an item on TakeAlot.com and they cancelled the order due to no stock and sent me an email saying my money will added to my credit and if I want to have it transferred to my account I should respond to said email with my bank details which I did but now I get an automated email saying they don't respond to emails on said email address. I have yet to get feedback on whether my money will be returned, its been a week already and I just want my money back.

I don't understand how a whole establishment like TAKEALOT fails to have an efficient customer service division! This is really pathetic and I don't ever see myself using it again nor recommending the site to anyone!