Takealot.com

On 25 April 2022 we ordered from takealot.com and it was paid on the same day, with money cleared the same day. When tracking the order the entire week it said shipping today 5 May and estimated collection 6 May.

This now suddenly changed after I requested information on the order and why it has not been sent, with no response, whatsoever!

Now suddenly order is expected on 9 May 2022.

This is absolutely pathetic! I have received international orders quicker and faster.

I have ordered from them many times, and some comes quicker than the expected date. Reason for me using them, but it seems as if they have expanded way to quickly and can not cope.

If this is how they are going to operate with their incompetence, lack of care and / - or even replying with reasons why - I, personally, would never EVER recommend and / - or use their services - (OR LACK OF!!!) - again, because it is utterly and absolutely appalling to say the least.

A simple apology for the delay and reason(s) would've sufficed, but nothing and frankly, - now that I am busy, if you advertise you need people to work, but then make people pay X amount, just to get the "courier" bags, which they have to return if and when they leave is not job creation. It is milking people who don't have anything and desperately need work.

Yes, I have done some reading and I have also seen many other people have complained of the downward spiral when it comes to delivery on time, because it is not on!

Then they ask: - pay for delivery (door to door) or pick up for free, and when it comes to selecting pick up for free at selected pick up point they say no rather pay R30 to speed up delivery and no way one can select no pick up for free!!!

I can very easily say; "After this order..." - IF And when it eventually arrives, they won't be getting ANY ORDER AGAIN from me!