TAKEALOT'A'**** from TAKEALOT.COM - Horrible Service

I have Never Ever, In my entire life, come accross a service as bad as TakeAlot. So I purchase an item in excess of R1000.00 online. TakeAlot advises delivery will take place on 8th June. On 8th June, I get a message saying delivery was attempted and customer rejected the order. This was false, I try to contact TakeAlot, no answer on phone. I mail them and get a response to say "Driver is on his way". Complete disregard of the fact that their website said "Customer rejected'.

So then we eventually receive the item which we are unable to operate as the remote has a battery cover ***** which is completely worn. We are unable to open the battery cover.

Now this was a gift for my 12 year old son, imagine his disappointment upon receiving an item that seems to be "USED".

Anyway, I try to contact TakeAlot again - no answer. Surprise Surprise. So I go back online and communicate in via their portal. Then I get an email "Thanking me for my order".

Seriously TakeAlot? I mean Seriously?? Is anyone at TakeAlot even aware of what is going on within your organisation?

First, You lie ie (Customer rejected) Then you deliver a broken unit. You advertise a number on your website which no-one answers. You send emails thanking me for an order I did not place. You say someone will be back to me between 2 and 12 hours and I have YET to hear anything.

Honestly, I have had better service countries where English is hardly spoken and integrated systems is a mere thought and not a reality.

VERY VERY BAD SERVICE.