TAKEALOT your service sucks !!!!

I am at my wits end with [URL Removed] i placed a very large order that was scheduled for delivery for Thursday 12/11/2015 before 3. The package does not arrive and there was no communication or feedback. I called in myslef. It took 4 tries as the 1st 3 ladies kindly put the phone down in my ear when i explained what happened. I spoke to Lionel Nyanga on the 4th try who assisted me. I then spoke to the manager who was suppossed to call me back after speaking to the delivery guys. he never did. I called in again now to MR Delivery and all the lady had to say was...WELL WE HAD NO DRIVERS. How is this my problem that you had no driver, i paid for everything upfront and do not have my items. The she asks me if i still want them to tray and deliver it today.....of course i want me items. it has been paid for in full, i asked her what would of happened if i didnt call...she says nothing would of happened as they do not know if they must still deliver. do you not deliver something that a customer has paid for. This is not the 1st time i am having this issue with Takelot and i am now fed up !!!! I pre ordered something in May this year and the date it was suppossed to areive it never did.