Takealot your money for mahala
I ordered and paid for a motorcycle battery, Ytx7a-Bs Osaca. The order was confirmed for delivery on Saturday 22 February 2025. On Saturday, after 13h00, the detail suddenly changed to delivery for 1 March 2025 without prior notice or any email correspondence to explain why. I phoned takealot and spoken to Kim Oos who explained that there is showing x5 of these items in stock but not sure why the delivery date was changed. Kim then sent an email to the warehouse with no feedback being provided at all. This is unacceptable. I made this online purchase especially because I needed this item on Saturday, knowing that tje takealot delivery is rather reliable, unfortunately not this time. A refund will take roughly 5 working days I've been told, this is also unacceptable seeming that it took me less than 5 minutes to make the payment for this purchase, hence the refund should take the same amount of time if takealot cannot commit to delivering the item I purchased. I did not wait 5 days to make the payment, why should I wait 5 days to get my money back when the mistake is on takealot's side? There are x2 ways to resolve this issue, refund my money, or deliver this item already paid for in full right now! Compensation for this kind of incompetence will be appreciated. You have my number, call me.
