Takealot You Better Step Up

I would like to now lodge a complaint, I phoned you guys the same time as I sent the 1st mail in this thread. I was assured by the person I spoke to on the phone that the Redmi 9 phone mentioned in this thread would be on the BlueDot special until the 22nd November, this is exactly why I feared waiting and also I was running around trying to get the funds together for it. I am now extremely unhappy that it has gone back to its original price and want to know what your company is going to do about this, listen to my conversation if you must and you will see that I am correct and that your staff member made an error and misinformed me, I am a regular customer with you guys and often buy big money items. So I would like to know what you are willing to do to rectify this situation? I am currently a very unhappy and unsatisfied customer, recently I have had a lot of bad customer service to deal with as well, so this only adds to my long list currently. This is sadly not the 1st time I have has to query an issue with you guys either, so please let's fix this issue asap, my grandmother passed away last month and I had to put up with very poor service from my mobile network provider. I had almost no signal all of last month and was forced to pay more than R1000 in topups. I am in the process of sueing them (Rain) now via ICASA, I almost sued Vodacom as well but they cut me a deal and am typing an email to MTN about their poor service as well. So I am a very unhappy and frustrated customer at present. So please let us not drag this situation out or anything, I am tired of poor customer service.