Takealot, you are sloppy shame

I logged in a return for a printer that I bought in the end of January 2019 because it stopped printing black. They rescheduled 3 times without even bothering to communicate this with me, as I write this, I am still stuck with a useless printer and I am a student, I need it? RRN-0443-79C5...I CALLED I EMAILED, BUT NOTHING