RB
Rick B

1 reviews | Active since Sept 2023

29 Sept 2023, 12:39

Takealot You are an embarrassment to South African e-commerce!

How will I be compensated for this inconvenience? #MamongaeMahlare (May 2023) You sold me an Apple #iPhone X that has been refurbished at the price of a new device. Without disclosing that it has been refurbished. It had a non-Apple screen in it. See photos. (27/09/2023) Then you sent your driver to collect the device when I logged a return. He was early, without notice. Then I couldn't give him the device as I first had to wipe its contents. Then he rudely returned later to collect it. Afterwards you arrogantly tell me via the phone that you can not compensate or give me a phone for the period it will take you to evaluate and refund me. (29/09/2023) You tell me that the refund has been declined and that I must refer to the latest email communication. Which I still have not received (11:52). To compensate you will: (Ill treat you with arrogance as you treated me) 1. Pay me rental for a mobile phone per day until I have my money returned at R600 per day. From 26/09/2023. 2. You will refund me by 15:00 today or I will open a case with the Consumer Goods & Services Ombud 3. You will publicly apologise on all social media profiles of yours for this inconvenience.

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