TAKEALOT WRONG ORDER RECEIVED.

Take a lot has the worst customer service centre I have ever experienced. I placed an order and received someone else's order. I had to call them for an exchange. 2 weeks since the same order I have not yet received my order after ttg they collected the wrong order very fast. The agents at the call centre are totally incompetant. No one can assist me. Eventually I spoke to someone who explained "that the process to get your correct order "takes very long. The manager refused to come to the phone. It's now going on the 3rd week after I paid over 900 rands for my order. The agents put me on hold then cut my calls for an hour. The most disgusting service of my life.