Takealot : Worst service Ever and a very disappointed Customer.

Worst consumer service ever, today I have contacted Takealot 7 calls and 4 emails as my order deliver was scheduled for today which is meant as a birthday gift for tomorrow. Every agent assured me that I will get a return call, but not one did. A request for a manager to call be back, the agent informs me that "If he can". The last agent tells me my order has been cancelled/reordered without informing me or concern on clients satisfaction. I cant understand as I spent about 1hour waiting and speaking to agents and yet takealot management couldn't return a call. I am so disappointed with the service I received today. A business really shows its worth when being faced with issues and today experience has shown that clients satisfaction isnt a priority ant longer with Takealot.