!!! TAKEALOT - WORST RETURN SYSTEM IVE EVER EXPERIENCED

Almost 2 month ago I returned my 50 Hisense TV. This was after a long process of them continually creating new tickets for my item when the pick up guys failed to collect it (There was always someone at home waiting). I then said ***** it, i'll take it to a drop off point. Confirmed the location, only to find out after arriving that I cannot return my TV as it is too large and must be returned to the Main Cape Town Warehouse. Ofcourse nobody told me this would happen, not even the guy at the drop off location understood why my ticket could not be seen on the system.

So I go to the warehouse, drop it off. about a month passes and the return my TV having updated software and calling it a repair job. I still have the same Issues.

They did not include my power cable or remote. I can do nothing without those. Luckily and old phone of mine has a IR blaster on, and my old tv had the power cable still.

It been another 3 weeks passing by of me getting emails from take a lot saying they are following up on the missing remote and Power cable.

I am absolutely done with Take a lot.