Takealot wont replace defective watch.

Watch defective, case cracked along the side. Birthday present for my son, returned it after 4 days but Takealot refuses to replace the defective watch because it took longer than 7 days to reach them. R350 wasted. Pathetic service, zero compassion and refuses to adhere to CPA act which overrules any store policy, because we are to receive a working product that will keep working for a reasonable amount of time. 4 days is not a reasonable amount of time. What you are doing is wrong, your policy is not aligned in terms of the Consumer Protection Act.