Takealot, why oh why???

Customer service does not exist at Takealot, nor does any person with an IQ.

I dealt with 6 different "customer service" representatives.

#1 - Supposed to cancel my order, didn't. As a result, my credit was not returned and I could not purchased a replacement item which was part of the daily deals. FAILED PROMISE

#2 - this person, although I did not speak a word of Afrikaans, decided to call me "meneer and baas" on the call. Very shocked and utterly disappointed. BRAND DAMAGE

# 3 - the next 3 agents who rep**** to emails I sent, completely ignored anything in my emails and proceeded to recommend alternative items to ones in my original order which had been cancelled due to no stock. It should be known these items were on the website for 8 days after I placed my order. VERY BAD CUSTOMER SERVICE

I an so sick of customer service representatives in this country treating us consumers like idiots. It's time we stand up and complain if we have to. Things need to change.

Honestly, my encounter with Takealot is much worse than what is detailed above. I feel the points mentioned is enough for Mr. Takealot to personally come apologise to me for the absolutely ********** service received from his staff.

To date, 8 emails later and even a visit to the warehouse in Cape Town, nobody has taken the time to reply to any of the points mentioned.

Promises of "callbacks" in the air but nothing coming to light.

Dear Takealot if you read this, get yourself some soft s**** trainers. ASAP!