1 reviews | Active since Dec 2015
Takealot VS Khalahari
I placed an order with [URL Removed] on the 24th of December. Until now I have received no feedback. Usually takealot emails or calls you regarding your order. This time they didn't. I ordered car parts for my system installation. A technician also needs to install them for me. Takealot has informed me that there will be a <br> 2 day delay in delivery. My car components were supposed to be delivered today. If I hadn't called, no-one would've had the decency to let me know. To top it all off, I have to pay for the technician to come out and install the car components. I am disgusted at takealot's service and lack of communication. I suggest takealot reduces the amount of junk mail they send on a daily basis and deal with client issues such as this. Another Khalahari I'd say...
Thank you for taking our complaints team's call to apologise for the poor communication w.r.t. the status of your parcel. Once again we'd also like to apologise for the inconvenience caused by the road freight delay. We've also informed the relevant management team about the poor communication and they'll address this internally with the responsible parties. Your refund should reflect in your account within 2 - 3 working days, depending on your bank's processing time.
This is certainly not the kind of experience we would have loved to give you and we sincerely hope that you'll give us another chance so that we can prove to you how easy and convenient shopping with us can be.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to apologise for the poor communication w.r.t. the status of your parcel. Once again we'd also like to apologise for the inconvenience caused by the road freight delay. We've also informed the relevant management team about the poor communication and they'll address this internally with the responsible parties. Your refund should reflect in your account within 2 - 3 working days, depending on your bank's processing time.
This is certainly not the kind of experience we would have loved to give you and we sincerely hope that you'll give us another chance so that we can prove to you how easy and convenient shopping with us can be.
Sincerely,
takealot.com