1 reviews | Active since Feb 2014
Takealot - Very Bad Service with No Delivery for "Next Day Delivery Fee" - TWICE!
I have used Takealot frequently over the past few years without any issues which make my current ordeal so much more unacceptable.
I Ordered an Air Purifier from Takealot on 22 May because next day delivery was possible for an extra R75. I paid the R75. The delivery did NOT arrive the next day. On the Track order, it rescheduled automatically for the following day, meaning I want my R75 back as the order was not delivered on the next day that I Paid for. The following day came and went, and Still did not receive my order. I Emailed Takealot support, they appologized and said my Item went missing in Transit. A replacement order was created and I had to wait a whole week for the 28th of May for the rescheduled order.
Guess what.. the 28th of May came and gone with again NO DELIVERY!. How can you advertise a daily deal with next day delivery if you cant even deliver it in an entire weeks time.
This is appalling service. I am sitting without my delivery, with no clue what's going on, and contacting support via email is just as useless. The Item keeps auto rescheduling without any result..
What the Hell am I suppose to do? Do I cancel my order and Rather support Amazon South Africa instead?
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