Takealot: very bad service.

A faulty TV took nearly a month to be collected and only after many calls & emails. Then the replacement TV was supposed to be delivered today. The driver arrived late without the goods which makes no sense. His excuse: the vehicle couldn't fit the TV. (This happened to me the one time they did come to collect the faulty TV. The vehicle then was not only small but full with merchandise). The driver promised to return "in a few minutes" with the TV. This obviously hasn't happened. And Takealot has now conveniently closed for the day. They are not easy to contact and they don't escalate problems to management level as requested. The whole shopping experience is stressful and not becoming a company of this size.