TAKEALOT USELESS!

I ordered a Snomaster Fridge/Freezer on TAKEALOT on 17 June 2019. During the payment process, I was told that it would be delivered to my selected address on Friday, 21 June 2019.

On Thursday, 20 June, I was phoned by a courier company and asked to confirm my delivery address. Again, I was assured that the fridge would be delivered to me the following day. I explained to them that I was leaving on a camping holiday on the Sunday and needed the fridge by then.

On the Friday, nothing arrived. I then phoned TAKELAOT on the Saturday morning on *** and spoke to a CHAD PALMER, who told me that the fridge would only now be delivered on the Monday morning, 24 June 2019. I explained to him that this was too late, but I was told, "sorry".

I left for our holiday on the Sunday morning and asked my father-in-law to take delivery of the fridge in my absence. On Monday NOTHING ARRIVED AND NOBODY CONTACTED ME. I again phoned Takealot on ***, this time a useless DARIAN BOOYSEN told me that the fridge would be delivered on Tuesday, 25 June 2019.

By now I knew that they were clueless as to what was going on. I told DARIAN BOOYSEN as much. He told me he would "escalate it to their delivery team". NOTHING EVER CAME OF THAT!

Eventually, the fridge was delivered, but not to the delivery address that I had completed on the order. No, they made my father-in-law meet them in a nearby parking lot. It's ridiculous! It was delivered on Wednesday, 26 June - 9 days after my order and 5 days later than they had promised.

A Chante A. then emailed me, didn't bother to phone, to let me know that she'd been notified about the stuff up with the delivery of my fridge and promised to follow up and get back to me... TO THIS DAY I'VE HEARD NOTHING FROM HER OR ANYONE AT TAKEALOT.

http://www.702.co.za/articles/339323/we-re-not-breaking-even-ye******-been-8-years-it-s-not-unusual

It's not hard to understand why after 8 years, TAKEALOT is still not a profitable company - the staff are ***********!