Takealot - ********* practices and terrible service.

Pity I cant give "0" stars. I've been a long time Takealot customer, but this is about to change. I ordered an Inverter and Battery on 15 November. On 26 November the Inverter is delivered but no battery. After numerous enquiries with no adequate response, I decided today that I would return the Inverter and cancel the battery order. I have been unable to user the Inverter for nearly a month. I am informed that i cannot get a refund for the cancelled order until the battery arrives at Takealot from the supplier? I ask to talk to a manager and get informed that this won't help. I ask again to talk to a manager to inform them of my disappointment at the level of service. I have not received a response to this request and to be honest, I am not expecting one.