Takealot undelivered ltems - Order ***

Hi,

I am writing to express my frustration regarding my order with Takealot, placed in November, which consisted of three items. Only two items were delivered, despite the app indicating that all items were processed and the order was closed.

When I reached out to Takealot, I was informed that an investigation would be initiated. However, I have been waiting for an update ever since, and my follow-ups have gone unanswered. The missing item, which cost me over R600, is unacceptable.

As a paying customer, I expect to be treated with respect and professionalism. This experience has been incredibly disappointing, especially given my previous high regard for Takealot. I demand a prompt resolution to this issue.

Thank you.