Takealot tries harder

I have to commend Takealot in leading the way for customer service. They may not always get it right first time (I've had my share of issues) but they work tirelessly at it until they do. As an example, I ordered a laptop from them and then decided to cancel it for a higher spec model elsewhere. The result? The team at Takelaot cancelled and refunded my order no questions asked. I then ordered a laptop from Evetech on the same day - to be delivered by Aramex. The next week I ordered a gift set and laptop mouse from Takealot. Would you believe that my refund from takealot reflected in my credit card, AND my new order arrived BEFORE Aramex could deliver the laptop i ordered (with a bunch of lies and empty promises). Moral of the story? I won't be looking at other brands from now on as no product or saving is worth as much as the service you receive from Takealot. In fact, you should offer pro-bono lessons to the pathetic excuse for competition you have.

I'm genuinely sorry I didn't go with my original plan