Takealot, The worst retailer in tech, electronic and digital products!

I've been warned nog to purchase any electrical, mechanical or digital products from Takealot by so many people and companies but I had to experience it for myself and that maybe I'd have a different experience. Gosh was I proved wrong! I purchased a Geek Vape Aegis Touch (T200 kit) - 200w navy blue. I received delivery of the item on the 04 of June 2024, Takealot collected the item on 11 June 2024 as the it wasn't working and there were missing parts. It is 18 June 2024 and the matter is still not resolved. I've requested a full refund and I'm sincerely hoping since this bad experience the refund won't take long. But for future reference and to avoid others from having to go through all this trouble it's best purchasing these items directly from the store. Or any other mechanical, electrical or digital products for that matter. To avoid the stress and time wasting, save yourself the trouble and purchase it from another store. A more credible, reliable store.